Xbox is one of the best gaming consoles and every gaming freak is familiar with it. You can also connect your Xbox to the internet and enjoy online competitive gaming. But sometimes when you launch Xbox, you face a licensing validation issue when the live service of Xbox is trying to launch. You see Xbox one error code 0x97e107df which is an issue with Xbox One particularly.
If you are also facing this problem, then you are not alone and you have come to the right place. We are going to be talking about everything there is to know about this Xbox error 0x97e107df and how you can resolve this issue. So let us not waste any more time and get right to it.
What is the Xbox error code 0x97e107df?
This issue usually occurs due to a problem with the Xbox Live services. There is nothing much you can do about it except wait for it to be solved from Microsoft’s end. The other reason for this issue is a network error. When the internet is poor and you are not able to get the proper speed or signals, then Xbox one error code 0x97e107df can also occur.
What causes the Xbox error 0x97e107df issue?
In general, the error code 0x97e107df is associated with the permit approval. The issue occurs when the Xbox Live application is unfit to dispatch the game. As a result, the error code restricts Xbox clients to run computerized games or applications.
How to Fix error code 0x97e107df?
There are many ways and methods to resolve this issue but not all of them work. Below mentioned are some useful methods which you can follow to solve this problem.
1. Check Your Network
The first and most important thing to do is to check your internet connection. There are times when you are not getting the right network bandwidth, which can cause this problem while you are launching Xbox One live. Xbox recommends that you use at least a 3Mbps internet connection to enjoy your gaming sessions the right way.
Check that the internet which you are getting is adequate enough for you to enjoy your gaming sessions. If you are not getting good internet, then you should contact your internet service provider to get better internet speed. You can also try to restart the internet router if you are not getting enough speed.
2. Check Xbox Server Status
Another reason can be that the Xbox server is down which is causing this problem. You can easily check the Xbox server status by following the below mentioned steps.
Open your browser and paste “https://support.xbox.com/en-US/xbox-live-status” in the address bar then press enter.
There you will see all the services which are offered by Xbox in your region and their status, whether they are working just fine or not. If you see any problem with the status, you can go to Xbox Twitter and register your complaint. Then Microsoft will resolve this issue from their end, and you cannot do anything about it.
3. Restart your Console
If your network is working just fine and the server status is also normal, then there is one more thing which you can do and that is to restart your Xbox console. This is the safest and easiest way to resolve the error code 0x97e107df problem.
- To restart your Xbox gaming console press and hold the “X” button present on the top of the game controller.
- It will take you to the Power Center of Xbox. From there you need to go to the System tab and then select “Restart Console”. Then a confirmation message will appear before you and you must choose the “Yes” button.
- When the console is restarted, you can check whether the issue has been resolved or not.
4. Log Out and Log In
If reconnecting and restarting don’t work, you should try re-login. The process is easy and will only take a few minutes.
- Press the Xbox button
- Select Home from the open guide
- Now click your Profile and select the Sign out option
Once done, you should restart your Xbox console to check whether the error code 0x97e107df has been resolved.
5. Clear Alternate MAC Address
If the above solutions don’t resolve the Xbox error code 0x97e107df, we recommend alternate MAC address clearance.
In case you are wondering what changing your MAC address does?
This is a process that will allow you to bypass access control lists on servers or routers. This way you can impersonate another network device or hide your computer on a network. To Clear Alternate MAC Address, you need to:
- Press the Xbox button and select Settings
- Then click Network Settings > Advanced Settings
- Now select Alternate MAC address
- You need to select Clear mentioned at the end.
Now restart your Xbox to test and see if the Xbox Error code 0x97e107df has been corrected.
Also Read: Xbox Series X Overheating – How to Fix It
These were some really simple and easy steps you can follow to resolve the Xbox One error code 0x97e107df. If you ever face this issue, make sure your internet connection and Xbox server status is working. The error code 0x97e107df can be fixed by restarting the console, re-login, and/or clearing the Alternate MAC Address.